Welcome to DAWNFIELD! We are committed to ensuring your satisfaction with our products and services. Please carefully review our refund policy outlined below.
To be eligible for a refund, the item must be unused and in the same condition that you received it. It must also be in the original packaging. Refunds are only applicable under the following conditions:
To request a refund, please contact our customer support team at [email protected] within 14 days of receiving your item. Include your order number, a description of the issue, and any relevant photographs.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Certain items are exempt from being refunded, including:
If you need to exchange an item, please follow the same procedure as requesting a refund. Exchanges are subject to product availability.
To return your product, please mail it to: DAWNFIELD, 123 Sunrise Boulevard, Suite 456, Dawnville, LA 70427. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you have any questions regarding our refund policy, please contact us at [email protected] or call us at (555) 123-4567.
Thank you for choosing DAWNFIELD.